Privacy policy

Last updated: 4 July 2026

Card & Ink, Ltd operates www.cardandink.com. This policy explains how we collect and use personal information when you browse our website, place an order, contact us, create an account or use our collector services.

Information we collect
We collect information you provide to us, including your name, email address, delivery address, billing address, phone number, order details, customer account details, messages, product enquiries and collection appraisal information.

When you use the website, Shopify and related services may collect technical information such as your device, browser, IP address, cookie preferences, pages viewed, cart activity and checkout activity.

How we use your information
We use personal information to process orders, take payment, arrange delivery, provide customer support, manage returns, prevent fraud, respond to enquiries, run collector services, maintain accurate business records and improve the website.

Where you have opted in, we may also use your details to send marketing emails or updates. You can unsubscribe from marketing emails at any time.

Sharing information
We share information only where needed to operate the business. This may include Shopify, payment processors, delivery partners, email providers, analytics providers, fraud-prevention services, professional advisers and legal or regulatory bodies where required.

Payment details are handled by Shopify and payment providers. Card & Ink does not store full card payment details.

Cookies
The website uses cookies and similar technologies to run the store, remember preferences, support checkout, understand website performance and improve the customer experience. You can manage cookie preferences through your browser and through any cookie controls shown on the website.

Data retention
We keep information only for as long as needed for orders, support, accounting, legal requirements, fraud prevention and legitimate business records.

Your rights
Depending on where you live, you may have rights to access, correct, delete or restrict the use of your personal information, object to some processing, withdraw consent and request a copy of your data. To make a request, email info@cardandink.com.

Contact
For privacy questions, contact Card & Ink at info@cardandink.com.